A Steward's Guide to Grievance Handling

Representation is work shop stewards do when a member comes to you with a problem. This handbook focuses on representation.

Your duties as steward can be divided into two key areas: organizing and representation. Organizing: This is the work that you will do to mobilize members and help build our union. Representation: This is the work you will do when a member comes to you with a problem. This handbook will focus primarily on representation.